As soon as Vital Care receives your prescription, our clinical team will contact you to explain step-by-step our patient care process. This gives you the opportunity to ask questions to a member of our clinical team, and we are available to assist you 24 hours a day, 7 days a week.
Vital Care will check your insurance benefits and give you an estimate of your out-of-pocket expenses before we fill your prescription. We assist with prior authorizations and any additional paperwork needed for your insurance company.
We stay in touch with you throughout your treatment. A member of our clinical team will follow-up with you, check on your medication supplies, and schedule your next delivery.
We will have your medications conveniently delivered at any preferred location; this can be your home, physician’s office, or other location free of charge. You may conveniently pick up your medications at our pharmacy located in Downtown Meridian. We also provide you with a care kit that includes educational materials and all of the necessary supplies to help you gain the most benefit from your therapy.
Our team will work closely with your practitioner’s office to keep them updated with your progress and coordinate any refill requests. We will also contact your physician or other healthcare provider if you are experiencing any concerns or issues with your therapy.